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[personal profile] unforth
So I accidentally sent my laptop to sleep while it was shutting down, and now it won't boot. According to the Vista support page, this is a known problem with Vista and the solution is to wipe the hard drive and reinstall. I'm more than willing to do this, but first I really, really want to get the data off. Some of it is backed up, a lot of it has been sent back and forth in e-mails and could be reconstructed, but I have files for work, pictures, music, and - to me most important - my current novel work in progress unbacked up. I know a few of you have had similar issues - what companies did you find that could get the data off? Have any of you used these recovery things? How did it go? Was it expensive?

Any help is vastly appreciated. The thought of losing almost 15k of work in progress brings tears to my eyes, not to mention all the other data - at least most of the rest is backed up...

Date: 2008-04-15 06:04 pm (UTC)
From: [identity profile] milbrcrsan.livejournal.com
I know exactly how you are feeling. :( *hugs for it* I'm not exactly sure because for one it's a laptop, that might be cheaper than an actual desktop computer (the one the broke on us) and two, it's a Vista. Some computer places don't take Vista, so that might be a little harder on you. Three, our computer was still able to start up so I could pull off important documents on a flash drive.

I suggest find a computer store near you, see if they look at Vista or not, and have them fix the problem. From what my boyfriend said before, they can pull off important files and documents if you ask, so I would do that.

As for getting the company to fix it? Well all they had to do was successfully install a wireless PCI network card onto the computer (that's what screwed up the computer for us) and add in more ram because it was so slow. The amount afterward surprised me. It took about an hour to work on so about $49 for that. And the two pieces of ram cost about $139. We were expecting it to be over three hundred.

Date: 2008-04-16 02:55 am (UTC)
From: [identity profile] unforth.livejournal.com
I ended up taking it to a place near where I am - there are a bunch of complications I didn't mention in my post (I'm on vacation right now, my computer's OS is in Japanese, that sort of thing). It looks like it's gonna end up being a bit expensive - probably about $150 - but I didn't see [livejournal.com profile] ultimabaka's suggestion that he could handle it until too late.

Thanks for the advice! It's good to know that things like this do work out.

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